What information is collected?
Generally, we gather two types of information. The first type of information is the personally identifiable information (“Personal Information”) that you expressly provide when you enroll in This Website. This information includes your name, mailing address, e-mail address or some other unique personal identifier that we can use to confirm sales and billing information (e.g. city of birth or mother’s maiden name). Occasionally, we may request other information from you that may be used by our Customer Services department to confirm enrollment, update your account or confirm your order. From time to time, we may offer you optional surveys that may ask you for your opinions or demographic data so that we can improve our program and offerings. We receive permission to post testimonials that include personally identifiable information on This Website prior to posting. If you would like to remove any testimonial, please contact us.
If you use our blog on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the blog, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in this forum. The second type of information is technical and statistical information that is collected automatically whenever you visit our Web site through the use of tracking technologies such as Cookies and Pixel Tags (see below). This type of information collected may include things such as your IP address, operating system, type of browser and Web site activity. We collect this data to help us improve the quality of our Web site and make your visits to the site easy, convenient and meaningful. We do not link aggregate user data with personally identifiable information.
How do you use the information collected?
We use the Personal Information you provide to service your account. For example, we request your mailing address so we know where to send the merchandise certificates, gift cards and other benefits that you may purchase, and any other information you may request. We also may send you additional information such as updates about our program and special offers. We use your credit card information to bill you for the account access fee and any benefits you may purchase. We use your e-mail address to notify you of program updates, special offers and promotions. If you prefer not to receive e-mail notifications from us, simply click the ‘unsubscribe’ link included in every email or visit our Contact Us page and e-mail us your request. Be sure to include your name and customer ID number as well as the e-mail address to remove from our list.
When you visit our site, view or click on our online advertisements (including our advertisements on third party websites), visit our social media pages or download and use one of our mobile applications, we also collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs and web beacons. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies. The information we may collect automatically includes:
- Usage information. Whenever you visit or interact with our sites, we, as well as any third-party advertisers and/or service providers, may use a variety of technologies that automatically or passively collect information about how our sites are accessed and used (“Usage information”). Usage information may include browser type, device type, operating system, application version, the page served, the time, the preceding page views, and your use of features or applications on our sites, as well as search terms that visitors use to reach our sites. This information helps us keep our sites usable for our visitors and allows us to tailor content to a visitor’s interests.
- Device Identifier. We automatically collect your IP address or other unique identifier (“Device Identifier”) for the Device (computer, mobile phone, tablet or other device) you use to access our sites. A Device Identifier is a number that is assigned to your Device when you access a website or its servers, and our computers identify your Device by its Device Identifier. We may use a Device Identifier to, among other things, administer our sites, help diagnose problems with our servers, analyze trends, track users’ web page movements, help identify you and your interests, and gather broad demographic information for aggregate use.
- Cookies; Pixel Tags. The technologies used on our sites to collect Usage information, including Device Identifiers, include but are not limited to: cookies (data files placed on a Device when it is used to visit our sites), mobile analytics software and pixel tags (transparent graphic image, sometimes called a web beacon or tracking beacon, placed on a web page or in an email, which indicates that a page or email has been viewed). Cookies may also be used to associate you with social networking sites like Facebook, Instagram, LinkedIn, Google+, Twitter and, if you so choose, enable interaction between your activities on our sites and your activities on such social networking sites. We, or our partners, may place cookies or similar files on your Device for security purposes, to facilitate site navigation, to perform analytics, and personalize your experience while visiting our sites (such as allowing us to select which ads or offers are most likely to appeal to you, based on your interests, preferences, location or demographic information). A pixel tag may tell your browser to get content from another server.
The Personal Information that is collected will never be shared with any other group. The technical and statistical information that is automatically collected from your computer whenever you visit This Website is used to help us improve the site and the member experience. From time to time we may disclose general statistical information about our Web site and its visitors such as the number of visitors, the number and type of products purchased, etc.
Do you share Personal Information with third parties?
This Website will never rent, sell or share Personal Information with third parties, except where necessary to perform functions on our behalf. For example, This Website uses a third party to verify and process your credit card information in order to charge you for requested benefits or services. All third parties are contractually obligated to use your Personal Information only for the purpose for which it is given.
You agree that when searching for unclaimed money using our website you are entering into a business relationship between you and This Website and that you acknowledge that your information may be used in furtherance of that business relationship. We may also disclose your Personal Information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law or comply with legal process.
How do I change/modify my information?
You can change, modify or update your member information by sending us an e-mail from our Contact Us page.
We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. We use persistent cookies on the login page to store your User ID and for re-direction of members to their plan’s enabled Web sites. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
We also make use of third-party cookies. Third-party cookies are set with a different domain than the one shown in your browser address bar. We use third-party cookies for advertising, ad retargeting, and other marketing and content serving purposes. Here are two examples of third-party cookie usage:
1) Third-party vendors, including Google for example, show ads on the internet; 2) Third-party vendors, including Google for instance, can use third-party cookies to serve ads based on your prior internet activity, including web sites you have visited and display and paid search ads you may have interacted with.
What are pixels and how do you use them?
“Pixels” or “pixel tags” are tiny graphic images placed on certain pages of our Web site but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit; at no time is your Personal Information collected by the pixel tag. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Web site. We may also utilize pixel tags provided by our affiliates and/or marketing partners for the same purposes.
How can I disable my pixel tags?
You can disable pixel tags by changing your browser settings to omit images. Alternatively, there are some commercial software packages available that can omit pixel tags. How can I opt-out / unsubscribe from receiving more marketing emails? If you would like to unsubscribe from any more emails from us, simply simply click the unsubscribe link included in all of our emails, and we will automatically unsubscribe you from our future email marketing campaigns.
How do you secure member information?
We work to protect the security of your information during transmission by using Secure Socket Layer (SSL). When you place an order online, the SSL scrambles or encrypts your information before it is sent to us over the Internet. This protects your credit card information from being read while it is transferred through cyberspace. When we receive your order, the information is kept encrypted until we are ready to process your request. SSL is supported by Netscape 2.0+, Microsoft IE 3.0+ and most frame-enabled browsers. You will see a small key or padlock in the bottom right corner of your browser if you are using Netscape or Microsoft browsers, indicating that your transaction is secure. Internal access to member information is protected and can only be accessed by password. We also contract with industry experts to institute and review Web security on a periodic basis.
Do these same policies apply to third-party Web sites that I access through This Website?
No. The Privacy and Security Policy appearing on this Web site relates to This Website. You will notice that our Web site may contain links to other sites such as our benefit providers. We cannot be responsible for the privacy and security practices of other Web sites that you may access through our site, even if displayed within a frame on our site. As an online consumer, you should always review a particular Web site’s privacy and security policies when linking to that site before revealing any Personal Information to that site.
How do you update your Privacy and Security Policy?
We will notify you if there is a material change in our privacy practices. We will take commercially reasonable measures to obtain written or active e-mail consent from the member if This Website is going to be using the information collected from the member in a manner different from that stated at the time of collection. We will also post the changes in our Privacy and Security Policy prior to a change.
How do I contact the web site? If you have any questions about the practices of this Web site or your dealings with this site, you can send us an email through our Contact Us page.
By using our Web site, you consent to the collection and use of information as it is disclosed in this Privacy and Security Policy statement. If you do not agree we ask that you do not use our site. Thank You.